Privacy Policy

Your privacy matters to us. This policy describes what information SWM LLC collects, how we use it, and the choices you have.

1. Who we are

SWM LLC ("SWM", "we", "us") provides e-commerce management and creative services including Amazon wholesale and private label, marketplace account management, website development, marketing, branding, and video production. This policy explains how we handle personal information collected through our website and in the course of providing services.

2. Information we collect

• Information you provide: name, email, phone number, company details, and any information you submit through our contact or quote forms.
• Service information: details you share so we can perform work, such as store credentials you choose to grant, brand assets, and product information.
• Automatically collected: standard log data such as IP address, browser type, and pages visited, used to operate and secure the site.

3. How we use information

• To respond to inquiries and provide quotes.
• To deliver, manage, and improve the services you engage us for.
• To process payments through our third-party payment processors.
• To communicate about your project, invoices, and support.
• To comply with legal obligations.

4. Payments

Payments are processed by PCI-DSS compliant third-party processors (such as Stripe and major card networks). We do not store full card numbers on our servers. Payment data is handled by the processor under their own terms and privacy policies.

5. Sharing of information

We do not sell your personal information. We share it only with service providers who help us operate (for example, hosting, email, and payment processing), and only as needed to provide our services or as required by law.

6. Data retention

We retain personal information for as long as needed to provide services and to meet legal, tax, and accounting requirements, after which it is deleted or anonymized.

7. Your rights

You may request access to, correction of, or deletion of your personal information by contacting us at the email below. We will respond within a reasonable timeframe consistent with applicable law.

8. Contact

Questions about this policy can be sent to info@swmllc.co or by mail to SWM LLC, 18960 E Montana Dr, Aurora, CO 80017, USA.